Minister
Imran Hussain
To prevent unfair trade practices and protection of Consumer interest with regard to levy of service charge in hostels and resturants.
Dissemination of Notification regarding Consumer Protection (Direct Selling) Rules , 2021
Safety Notice in terms of Consumer Protection Act , 2019
Release of Advertisement to the post of member in Delhi State Consumer Disputes Redressal commission State commission and President and member in District Commission in Delhi
Notice regarding in terms of consumer protection Act, 2019 alerting consumers against buying goods
Advt regarding appointment of Members Judicial and Memebr Female in Delhi State CDRC and President and Member in District CDRC in Delhi
Advt regarding appointment of Member Judicial and Memebr Female in State Commission and President and Member in CDRF
Advt regarding appointment of Member Judicial and Memebr Female in State Commission and President andMember in CDRF
Advt regarding appointment of Member Judicial in State Commission and Member in CDRF
Introduction
Plan Schemes
Consumer Courts in Delhi
Citizen Charter-DDRS
Introduction

Consumer Affairs Wing of the deptt. is engaged in –

redressing consumer's grievances and protecting their rights.
creating consumer awareness.
developing a strong consumer protection movement in Delhi.


The consumer Protection Act, 1986 (68 of 1986) has been enacted to protectconsumer's interest. The provisions of the Act are compensatory innature. The Act intends to provide simple, speedy and inexpensiveredressal of consumer's grievances by establishing a three tier forum, popularly known as Consumer Court's:-

District Forum - for claims upto Rs.20 lakhs.
StateCommission for Redressal of Consumer Grievances - for claims above Rs.20lakhs and upto 1 Crore and appeals against orders of district fora.
NationalCommission for Redressal of Consumer Grievances – for claims above 1Crore and appeals against orders of State Commission.


The complaints relating to following consumer grievances can be made under the Act:-

Any unfair trade practice or restrictive trade practice adopted by the trader.
Defective goods.
Deficiency in service.
Excess price charged by the trader.
Sale of unsafe goods, which are hazardous to life and safety when used.


Consumer Courts may grant one or more of the following reliefs: -

Repair of defective goods.
Replacement of defective goods.
Refund of price paid for the defective goods or services.
Removal of deficiency in service.
Refund of extra money charged.
Withdrawal of goods hazardous to life and safety.
Compensation for the loss or injury suffered by a consumer due to negligence of the opposite party.
Adequate cost of filing and pursuing the complaint.
Latest News
 
Notice Regarding One Temporary FPS vacancy in R K Puram area under C-44 Ekta Vihar
Notice Regarding One Temporary FPS vacancy in R K Puram area under C-44 Basant enclave
Notice Regarding One Temporary FPS vacancy in Ballimaran area under C-22 Multani Dhanda
Notice Regarding One Temporary FPS vacancy in Jama Masjid area under C-20 Chandni Chowk
Notice Regarding One Temporary FPS vacancy in Vasant Enclave under C-44 (RK Puram)
Pending Court Cases
Digital Signature Certificate Form
list of Atta chakkis for availing free facility of grinding whole wheat into atta for non PDS category beneficiaries
Compliance of Honourable High Court Order regarding Sharing Distribution Data with SDMs
Category and Circle Wise list of Ration Cards attached to FPS.
Clarifications of Pre bid Meeting for Printing and Personalisation Plastic Ration Card
Liaison officer for Central Flood Control Room, which would function round the clock at L.M. Bund, Sastri Nagar
Extension of date of Distribution of FoodGrains under Atma Nirbhar Bharat
Vacancy of Fair Price Shop(FPS)
Tender Enquiry Number 2017_FSCAD_138803_1is hereby Cancelled
 
               
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Last Updated : 15 Oct,2022